Return Policy

Let us know and we'll take care of it!

Because our fresh food is a perishable product that could get spoiled, we do not take any returns once the product has been shipped out.  You may however, cancel the order if the order has not been shipped out yet by contacting us at orders@companionfresh.com.

If you’ve received a product with a defect, please let us know via email, also at orders@companionfresh.com within 24 hours of receiving the product.  Once you are able to provide the evidence of the defect, we’ll make a full refund for your purchase promptly.  Return of the defect product will not be necessary.  

If you have any additional questions, please reach out to us on our Contact Us page and we’ll get back to you within 24 business hours.

For eBook sales:

Due to the nature of digital products, ALL SALES ARE FINAL.  Once a digital file has been delivered, we cannot offer refunds, exchanges or cancellations.

Please ensure that you read the full product description carefully before purchasing.  If you have any questions about the product or whether it's right for you, feel free to contact us at info@companionfresh.com prior to placing your order.

By purchasing any digital product from Companion's Fresh, you agree to these terms.

Thank you for understanding and for supporting a small, dog-loving business 🐶